Refund policy

1. Return and Refund Policy

Returns & Exchanges At ZOMMERZ, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a hassle-free return and exchange policy within 14 days of delivery.

To be eligible for a return or exchange, your item must be unused, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags attached.

Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment or issued as store credit, depending on your preference.

Non-returnable items:

• Items marked as final sale or clearance.

• Intimate items or undergarments (for hygiene reasons).

To initiate a return, please contact our support team at zommerz.wear@gmail.com or reach out via WhatsApp/Phone at 03141255398.